Our standard UK charge of £50.00 covers packing and postage for all orders under £1000. For orders over £1000, delivery will be free to mainland UK. All delivery charges will be shown at checkout, before and after confirmation of your order. (NB All prices include VAT at current ruling rate.)
Standard delivery is by courier, within ten working days of your order, with delivery between 9am and 5.30pm. If any products you've requested aren't in stock, we'll email you to let you know. (Costs shown are per delivery address, per delivery day.)
We deliver to all postal areas in the UK, including England, Wales, Scotland and Northern Ireland. Delivery to addresses on islands or in remote areas of the UK mainland may take a little longer than our usual delivery times, with delays possible if you live in the following postcode areas: AB, BT, DD, GY, HS, IM, IV, JE, KW, PA, PH, PO30 - PO41, TR21 - TR25, ZE. If we believe that the delivery address you've given may not be not secure (for example, if it's a communal postal address or PO Box), we may contact you to make alternative arrangements. Customers outside the UK please contact Customer Service at firstname.lastname@example.org with details of the products you'd like to order, so that we can send you a shipping quotation.
Deliveries are usually made on Mondays to Fridays, between 9am and 5.30pm. If the recipient isn't in, our courier will leave a card confirming that they've tried to deliver your parcel. Please call the contact number on the card to either agree a convenient delivery time or arrange collection directly from their depot. After three failed delivery attempts your items will be returned to our warehouse.